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  • 2421 S. Susan St, Santa Ana, CA 92704
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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Mon-Fri: 9:00 am - 6:00 pm PST

Send us an email

INCREDIBLE CUSTOMER SERVICE

Our team is available 24/7 through email with an average response time of under 60 minutes.

SHIPPING

Free Shipping on all orders with no minimum purchase price obligation! That is the way it should be.

RETURN POLICY

Hassle-free returns. You can return any item purchased on KipTip within 30 days of the delivery date. No questions asked! 

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

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Shipping

  • Standard shipping within 2 to 4 business days
  • Expedited delivery options also available. 1-3 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times

                                                                                                                                                                              

    Returns And Exchanges

    • We have 100% customer satisfaction money back guarantee.
    • All products are returnable within 20 days of the item's delivery.
    • To be eligible for a return, your item must be unused and in the same condition that you received it.
    • See conditions and procedure in our return FAQs